Privacy Policy
Collection of Data
When availing of financial advisory services through the Website or mobile application, You may be required to provide personal information, including but not limited to:
Name, Address, PAN Number, Date of Birth, Bank Account details, and other Know Your Customer (KYC) information.
We collect data when You:
Register on the Website, apply for Services, become a client, or contact Us via phone, email, or post.
Provide feedback or complete forms on the Website.
Nature of Data Collected
The type of data collected depends on the Services availed and may include:
Contact details: Name, job title, postal/business/home address, phone number, email.
Personal identification: PAN, utility bills, tax identification number.
Financial details: Assets, insurance details, income, profession, family details, tax residency, nationality, gender, marital status.
Employment and income details.
IP address and browser-generated data.
Data from third-party sources, such as regulatory bodies or credit agencies.
Providing this data is voluntary, but certain Services may not be available without it. Regulatory agencies may also require certain personal data.
Data Protection & Security
We employ stringent security measures, including:
Physical, electronic, and procedural safeguards to protect personal data.
Data encryption and classified transmission protocols.
Controlled access for internal teams based on need-to-know principles.
Regular system audits, malware protection, and unauthorized access prevention.
Secure Website hosting on Amazon Web Services (AWS) with 256-bit encryption.
One-time password (OTP) authentication where applicable.
Disaster recovery protocols for quick restoration in case of data loss.
Your personal data may be shared with:
Entities engaged with FHA, including brokers, dealers, IT providers, service providers, and agents.
Auditors, accountants, lawyers, and compliance consultants who require access for service facilitation.
Regulatory authorities or law enforcement agencies when required by law.
Third-party service providers who comply with Our privacy policies.
If You provide personal data about another individual, You must ensure You have their consent and inform them of how FHA may process their data.
Data Retention
FHA retains User data only as long as necessary to fulfill the purpose for which it was collected or as required by law:
Copies of contracts and identification verification data are retained for up to three (3) years post-service termination.
Complaints and grievances are stored for up to three (3) years from the date of receipt.
